Responsible Gaming
at 7p773

7p773 is Bangladesh's trusted online casino and sports betting platform, and we take our responsibilities to players very seriously. Gambling is a legal form of entertainment for adults, and the overwhelming majority of 7p773 players enjoy cricket betting, live casino games, slots, poker, and lottery responsibly — as a pastime alongside everyday life. However, 7p773 acknowledges that for a small number of players, gambling can develop into a pattern of behaviour that causes real harm.

Our responsible gaming framework is built around three core principles: prevention, through clear information and robust age controls; empowerment, by giving every player practical tools to manage their own gambling activity; and support, by connecting anyone who needs help with trained counsellors and verified helpline services.

Every feature described on this page is available free of charge to all registered 7p773 players. Activating any responsible gaming tool — including self-exclusion — will never result in account penalisation, bonus forfeiture beyond what has been staked, or any negative treatment by 7p773 staff. We encourage players across Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, and every other city in Bangladesh to use these tools proactively, not only in a moment of crisis.

7p773 is strictly an 18+ platform. No person under the age of 18 years may register an account, deposit funds, place a bet, or play any game on the 7p773 platform. This rule applies without exception across all game categories — including cricket betting, live casino, slots, poker, and lottery.

At registration, all applicants must confirm via a checkbox that they are aged 18 or above. 7p773 reserves the right to request satisfactory age verification documentation at any point — most commonly at the point of first withdrawal. Accepted documents include a valid national identity card (NID), passport, or driving licence that clearly shows the holder's date of birth. Accounts where age cannot be confirmed will be suspended until verification is complete.

Any account found to belong to a person under 18 will be immediately and permanently closed. All deposits made during the underage period will be returned to the original payment method (bKash, Nagad, Rocket, or bank account as applicable). No winnings, bonuses, or promotional credits accumulated during that period will be paid out.

Problem gambling does not always look the same for every person. It can develop gradually and is sometimes difficult to recognise in yourself. The following behaviours are commonly associated with gambling that has moved beyond healthy recreation. If you recognise three or more of these signs in your own experience, we strongly recommend reaching out for support.

Recognising these signs early gives you the best chance of addressing them before they escalate. The 7p773 responsible gaming tools described in the sections below — including deposit limits, time-out, and self-exclusion — are designed to help you take back control quickly and easily.

7p773 offers every registered player the ability to set personal deposit and loss limits directly from their account settings. These limits are one of the most effective tools available for keeping gambling within your budget — they act automatically so you never have to rely on willpower alone in the moment.

How limits are applied

Increasing an existing limit or removing a limit entirely takes effect only after a mandatory 48-hour cooling-off period. This delay is intentional — it prevents impulsive decisions made during a losing streak from immediately overriding protections you set when you were thinking clearly. Decreasing a limit, on the other hand, takes effect immediately so you can tighten your controls at any time with no delay.

To set or adjust your limits, log into your 7p773 account, navigate to Account Settings → Responsible Gaming → Limits, and enter your preferred amount. If you experience any difficulty, contact our support team via WhatsApp at +880 1700 773773 (08:00–00:00 BST) and a team member will assist you directly.

Sometimes you simply need a short break from gambling without committing to a full self-exclusion. The 7p773 time-out feature allows you to temporarily suspend your account for a fixed period of your choosing. During a time-out your account is fully locked — you cannot log in, deposit, place bets, or access any games. Any pending withdrawals already approved will still be processed.

Time-outs are activated immediately and cannot be reversed before the chosen period expires — even if you contact support. This is a deliberate design choice that protects you from impulsive reversal requests. When your time-out expires, your account will reopen automatically; you are not required to contact 7p773 to resume play. We will send you a WhatsApp or email reminder before your time-out ends so you can extend it if you wish.

Self-exclusion is the most comprehensive protection tool available on the 7p773 platform. Unlike a time-out — which is a temporary pause — self-exclusion is a formal request to permanently or long-term close your access to 7p773, and it carries stricter reinstatement requirements to ensure you have genuinely recovered before returning.

How to self-exclude

You can request self-exclusion in two ways:

• Via account settings: Log in, go to Account Settings → Responsible Gaming → Self-Exclusion, and select your preferred exclusion period. Your account will be suspended within 1 hour of the request.
• Via support: Contact the 7p773 support team on WhatsApp at +880 1700 773773 or email [email protected] with the subject line "Self-Exclusion Request — [Your Username]". Include your registered mobile number. The team will process your request as a matter of priority, within a maximum of 4 hours of receipt during support hours (08:00–00:00 BST).

Available self-exclusion periods

• 6 months — the minimum self-exclusion period at 7p773
• 1 year
• 2 years
• 5 years
• Permanent — indefinite exclusion with no option for reinstatement

What happens during self-exclusion

• Your account is fully locked — no login, no deposits, no betting, no game access.
• Any real-money balance held in your account at the time of exclusion will be returned to your registered payment method (bKash, Nagad, Rocket, or bank account) after mandatory KYC verification, within 5 business days.
• All marketing communications (email, WhatsApp) are permanently suppressed for the duration of the exclusion.
• 7p773 will make reasonable efforts to prevent any new account registration using the same identity details during the exclusion period.
• Bonus balances and free spins that have not yet been wagered will be forfeited at the time of exclusion in accordance with the 7p773 Terms & Conditions.

Reinstatement after self-exclusion

After a self-exclusion period of 6 months, 1 year, 2 years, or 5 years has fully elapsed, you may request reinstatement of your account. Reinstatement is not automatic — you must contact [email protected] to initiate the process. 7p773 will apply a mandatory 7-day reflection period between receiving your reinstatement request and reactivating the account, during which time you may cancel the request at no penalty. Permanent self-exclusion cannot be reversed under any circumstances.

If you feel that gambling is negatively affecting your life, your finances, or your relationships, you do not have to manage it alone. A number of organisations offer free, confidential support to people in Bangladesh and internationally who are experiencing gambling-related difficulties. Reaching out is a sign of strength, not weakness.

7p773 is committed to preventing underage gambling. While our own age verification procedures form the first line of defence, parents and guardians also play a vital role in controlling what content is accessible from shared or family devices in the home. We strongly encourage all parents and guardians in Bangladesh to take the following steps to prevent minors from accessing gambling websites.

• Device-level parental controls: Both Android and iOS smartphones include built-in parental control features (Screen Time on iOS, Digital Wellbeing on Android) that allow you to block specific app categories or websites. Set these up for any device that minors in your household have access to.
• Router-level filtering: Many home Wi-Fi routers in Bangladesh support content filtering at the network level, meaning gambling sites can be blocked for all devices connected to your home network. Consult your router's manual or your internet service provider for instructions.
• Third-party filtering software: Free tools such as Net Nanny, Qustodio, and Google Family Link offer comprehensive website category blocking, including gambling content. These tools work across multiple devices and provide activity reports for parents.
• Browser extensions: For desktop and laptop users, browser extensions such as BlockSite (available for Chrome and Firefox) can be configured to block specific URLs or categories of content, with password protection to prevent tampering by minors.
• Open conversations: Technology is most effective when combined with open, age-appropriate conversations with children about online safety, the risks of gambling, and why these sites are only for adults.

If you believe a minor in your household has already registered an account or used 7p773 services, contact us immediately at [email protected] with the subject line "Underage Account Report". We will investigate as a matter of urgency and take immediate protective action, including account closure and return of any deposits, within 24 hours of a confirmed report.